Each piece is handmade and shipping time estimations can be unique. Please check estimated shipping time for each individual piece on it's page.
Shipping costs are non-refundable and recipient is responsible for all duties and taxes.
There are no refunds on 14k or 18k gold pieces, as they are always handmade to order ~ exchanges are available
If you wish to make a return, please email us at firstname.lastname@example.org with your order number + reason for return request.
In the event of a return/exchange, the customer is responsible for all shipping costs associated with order.